Delivery of your Urban Arrow

Delivery costs

Live outside Zeeland? Ask for a quote with your full address. You'll see the delivery costs upfront in the quote, with no surprises afterwards. Read more about each region under delivery by region.

How it works

1. Request a quote

   Choose your model on our models page and ask for a quote, or give us a call. We'll discuss your configuration and the delivery address.

2. Approval and deposit

   Once you accept the quote, you pay a € 200 deposit by bank transfer. We then order your bike. The expected delivery time is stated in the quote.

3. Scheduling the delivery date

   As soon as your bike has arrived and been made ready to ride in our workshop, we'll agree on a date together.

4. Home delivery

   Our team member adjusts the bike to fit you and talks you through everything: the Bosch system, the battery, the box and the accessories.

5. Signing the delivery document

   We check the bike together. The delivery document lists the bike, the accessories, the mileage and any remarks. You then sign for receipt.

Payment

You pay the balance by bank transfer, before or during delivery. Our driver has no card machine and doesn't accept cash. We can't hand over the bike without full payment.

The delivery document

The signed delivery document is your proof of delivery. Keep it safe with your invoice. If you notice damage or anything missing on delivery, write it on the document. If you discover a defect later, you can still report it.

Questions about delivery?

Read the FAQs about cargo bike delivery, call us on 0111 – 202 044 or email info@bikeshopburghhaamstede.nl.